Privacy Policy
Effective Date: 2025-08-21
Disclaimer
We may use third-party services such as Apple (for sign-in or App Store distribution), and other providers to deliver our services.
However, these third parties are not involved in or responsible for any raffle, contest, giveaway, or promotion offered on our platform.
- Apple Inc., and any other service providers we use do not sponsor, endorse, or administer any of our raffle programs.
- All raffles and prize distributions are solely managed and operated by Plottee Online Shop, in compliance with local regulations and promotional guidelines.
Users should direct any inquiries about raffles to our official support team, not to any third-party provider.
- Introduction
This Privacy Policy explains how Plottee Online Shop ("we", "us", or "our") collects, uses, shares, and protects your information when you use our mobile app and web platform.
- Information We Collect
- Personal Information: Name, email address, phone number, and location.
- Account Information: Role (Customer, Merchant, Admin), referral code, wallet balance.
- Transaction Information: Orders, wallet recharges, raffle entries, referral rewards.
- Device Information: IP address, browser type, and app usage.
- How We Use Your Information
We use your data to:
- Provide and improve our services
- Process transactions and manage wallet balances
- Award raffle tickets and referral rewards
- Monitor order activity and merchant performance
- Communicate about promotions and support
- Comply with legal obligations
- Sharing Your Information
We do not sell your data. We may share information with:
- Payment processors (for handling transactions)
- Payment processors (for handling transactions)
- Third-party service providers under contract
- Data Security
We use secure encryption and access control to protect your data stored in our systems (including Appwrite). Only authorized personnel have access to sensitive information.
- Your Rights
You may:
- Access, correct, or delete your data
- Opt out of marketing communications
- Request deletion of your account
To make a request, contact us at: info@plottee.com
- Retention
We retain your data as long as your account is active or as required by law.
- Childrens Privacy
We do not knowingly collect data from children under the age of 13.
- Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted in-app and on our website.